Bringing Agentic Workflows into Inflection for Enterprise

Oct 22, 2024

Ian McCarthy

Inflection AI - A tree coming out of a chip
Inflection AI - A tree coming out of a chip

Earlier this month, we introduced Inflection for Enterprise, the first step in our journey to bring best-in-class AI capabilities to enterprises that need to own their intelligence.

Our vision of what AI can achieve in the enterprise is much bigger than a chatbot answering your questions. We believe the true power of enterprise AI will come from having an AI that you can fully trust to take action on your behalf. 

That’s why today, we’re proud to introduce Agentic Workflows into Inflection for Enterprise. Our Agentic Workflows are powered in partnership with UiPath to ensure your AI system is working from the most up-to-date, accurate information from across your business, and you can trust it to take the appropriate action. 

With the launch of Agentic Workflows, we’re also announcing the acquisition of Boundaryless, a team of automation experts with deep experience deploying UiPath integrations within Fortune 500 companies. With their expertise on board, we can easily scale up and serve customers' integration and deployment needs globally. 

Despite all the advances in model accuracy today, AI is a probabilistic technology, meaning the risk of hallucinations persists. This risk, however small, is unacceptable when your reputation and business are on the line. Furthermore, even a knowledgeable model may not be trusted to represent you or your business if it doesn’t have a deep understanding of the unique ways that your business operates. Ensuring your AI can be trusted to do work correctly – both in terms of factual correctness and what is aligned with your company policies and culture – is the first crucial step toward empowering AI agents in your workflows. 

If you can solve for trust, then the next piece of the puzzle is an AI’s ability to complete the task. It must go beyond simply knowing the right answer and be able to put it into action. Today’s chatbot solutions are incapable of this because they can’t easily access the necessary information and systems required to take the next step on your behalf. It’s why enterprise AI must operate as a holistic system instead of standalone models.

Agentic Workflows solves for both of these challenges by using a hybrid approach that combines probabilistic and deterministic systems together into one solution. Thanks to UiPath’s 400+ technology partners and 1,400+ integrations, Inflection for Enterprise easily connects to your enterprise’s key systems and data sources. Once integrated into your existing technology stack, Agentic Workflows enables employees to trigger automations – trusted, predetermined actions – from within Inflection for Enterprise for any use case. And as always, Inflection AI is fine-tuned for your business, so when enabling your Agentic Workflows, it will feel native to your way of operating.

Today, the primary benchmarks for measuring AI capabilities focus on IQ. From the beginning, Inflection AI saw the value in prioritizing other forms of intelligence and fine-tuned our model to embody EQ. Now, we believe another important measure for enterprise AI should be recognized—we refer to it as AQ, or the action quotient. 

While a high IQ model may be impressive for the amount of information it can retain, it's effectively another form of search without the ability to put that information into action. In comparison, an AI system with a high AQ can take the burden of certain tasks off of your plate in the same way you would expect of a trusted colleague. 

With the introduction of Agentic Workflows, we look forward to helping customers experience the power of owning an AI system with high IQ, EQ and AQ. If you’re interested in learning more, please drop us a line.

© 2024 – Inflection AI

© 2024 – Inflection AI

© 2024 – Inflection AI